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Funeral homes have to follow the FTC’s “Funeral Rule,” which provides bereaved consumers rights during the process and holds the business to strict requirements. One of the caveats is that ...
The Funeral Rule, enacted by the Federal Trade Commission on April 30, 1984, and amended effective 1994, is a U.S. federal regulation designed to protect consumers by requiring that they receive adequate information concerning the goods and services they may purchase from a funeral provider.
Opinion: The Funeral Rule of the Federal Trade Commission requires funeral homes to be truthful, accurate and not seek to upsell bereaved consumers.
Death is hard enough to deal with without the added insult of being taken advantage of by a funeral home. The Federal Trade Commission recently sent undercover inspectors into 104 funeral homes in ...
In 1984, [10] [non-primary source needed] the FTC began to regulate the funeral home industry in order to protect consumers from deceptive practices. The FTC Funeral Rule requires funeral homes to provide all customers (and potential customers) with a General Price List (GPL), specifically outlining goods and services in the funeral industry, as defined by the FTC, and a listing of their prices.
In December 2013, the FTC imposed conditions on the acquisition, requiring the two companies to sell 53 funeral homes and 38 cemeteries in 59 local markets, and requiring the merged company to be subject to a ten-year period during which the FTC will review any attempt by the company to acquire funeral or cemetery assets in those local markets ...
Secret shopper data collected by the FTC from 2018-2023, albeit of small sample sizes, showed that anywhere from 15-19% of funeral homes were violating the rule by not sharing the full price list.
The company went public in 1991, and, over the next several years, expanded to 30 states and 12 countries. In 1997, the firm announced a partnership with the Archdiocese of Los Angeles for the building and construction of funeral homes on nine of the Church's cemeteries [5] and management of preneed sales at 11 cemeteries. Stewart Enterprises ...