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  2. Walgreens - Wikipedia

    en.wikipedia.org/wiki/Walgreens

    Walgreens. Walgreen Company is an American company that operates the second-largest pharmacy store chain in the United States, behind CVS Health. [ 3 ] It specializes in filling prescriptions, health and wellness products, health information, and photo services. [ 4 ] It was founded in Chicago in 1901, and is headquartered in the Chicago suburb ...

  3. Rite Aid - Wikipedia

    en.wikipedia.org/wiki/Rite_Aid

    Rite Aid. Rite Aid Corporation is an American drugstore chain based in Philadelphia, Pennsylvania. [1] It was founded in 1962 in Scranton, Pennsylvania, by Alex Grass under the name Thrift D Discount Center. It is the third-largest drugstore chain in the United States, with nearly 1,300 stores in 16 U.S. states, primarily on the East and West ...

  4. Walgreens Boots Alliance - Wikipedia

    en.wikipedia.org/wiki/Walgreens_Boots_Alliance

    Walgreens Boots Alliance, Inc. (WBA) is an American multinational holding company headquartered in Deerfield, Illinois, [2] which owns the retail pharmacy chains Walgreens in the US and Boots in the UK, as well as several pharmaceutical manufacturing and distribution companies. The company was formed on December 31, 2014, after Walgreens bought ...

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience. It is a measure of how products and services supplied by a company meet or surpass customer expectation. Customer satisfaction is defined as "the number of customers, or percentage of total customers, whose reported experience with a firm, its products ...

  6. CVS Health - Wikipedia

    en.wikipedia.org/wiki/CVS_Health

    CVS Health. CVS Health Corporation is an American healthcare company that owns CVS Pharmacy, a retail pharmacy chain; CVS Caremark, a pharmacy benefits manager; and Aetna, a health insurance provider, among many other brands. The company is the world's second largest healthcare company, behind UnitedHealth Group.

  7. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support. Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9] These services may even be provided at the place in which the ...

  8. Microsoft Forms - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Forms

    Microsoft Forms (formerly Office 365 Forms) is an online survey creator, part of Office 365. [1] Released by Microsoft in June 2016, Forms allows users to create surveys and quizzes with automatic marking. [2] The data can be exported to Microsoft Excel and viewed live using the Present feature. [3][4]

  9. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...