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How to fix your CLUE report. If you discover an error on your CLUE report, for example, an invalid claim report or an incorrect loss payment, you can contact LexisNexis directly by calling 888-497-0011 or 866-312-8076 and report the problem.
When you submit an inquiry, we match the search criteria and return a C.L.U.E. report that contains vital information about the driver, vehicles, policy and reported claims. Since its launch in 1987, C.L.U.E.® Auto has helped consumers receive more accurate auto insurance quotes.
A CLUE driver report, commonly called a C.L.U.E. report, is an essential tool insurers use to evaluate the risk of insuring a driver or property owner. This report presents a clear, organized overview of critical information influencing insurance premiums and coverage decisions.
If the insurer canceled your policy or increased your rates, it will also send one. Regardless of the specific reason, contact LexisNexis Consumer Center at 800-456-6004 for your free CLUE report. Be prepared to provide basic personal information, Social Security number, driver’s license number, and your letter reference number (if applicable).
You can obtain your C.L.U.E report by calling LexisNexis Services at l-800-458-9197 or emailing insurance.sales@lexisnexis.com. The personal reports section of the LexisNexis website also tells you how to order a copy of the report through the mail or view the report online.
Learn why insurance companies look at your record and how to fix errors on your driving record to prevent overpaying for car insurance.
A CLUE report — short for Comprehensive Loss Underwriting Exchange — is a record of your prior insurance claims. If you’ve ever switched insurance companies and wondered how your new insurer was aware of your previous accidents or claims, it’s thanks to your CLUE report.
You are entitled to free copies of your CLUE report, an annual free copy of your credit report, and copies of your driving record from your state’s DMV. State governments regulate insurance and privacy rights.
A C.L.U.E. report shows claims you’ve filed for your property and vehicles for up to seven years back. Insurance companies often treat this report somewhat like a credit score, using your claims history to help decide if they’ll insure you and if so, how much they’ll charge.
The CLUE report will include the driver's license number and vehicle information, such as the vehicle identification number (VIN) and the vehicle's year, make and model. Insurance Companies will generally use a CLUE Report and an MVR Report to underwrite a policy.