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  2. Training and development - Wikipedia

    en.wikipedia.org/wiki/Training_and_development

    Training and development involves improving the effectiveness of organizations and the individuals and teams within them. [1] Training may be viewed as being related to immediate changes in effectiveness via organized instruction, while development is related to the progress of longer-term organizational and employee goals.

  3. Employee motivation - Wikipedia

    en.wikipedia.org/wiki/Employee_motivation

    Employee motivation is an intrinsic and internal drive to put forth the necessary effort and action towards work-related activities. It has been broadly defined as the "psychological forces that determine the direction of a person's behavior in an organisation, a person's level of effort and a person's level of persistence". [1]

  4. Organizational culture - Wikipedia

    en.wikipedia.org/wiki/Organizational_culture

    Consistent efficient employee performance; Team cohesiveness; High employee morale and job satisfaction [58] Alignment towards goal achievement; Increased member conscientiousness, leading to better compliance with procedures such as information security, and workplace safety [59] [60]

  5. Training manual - Wikipedia

    en.wikipedia.org/wiki/Training_manual

    A training manual may form an important part of a formal training program. For example, it may help ensure consistency in presentation of content. It may also ensure that all or most training information on skills, processes, and other information necessary to perform tasks is together in one place. [citation needed]

  6. On-the-job training - Wikipedia

    en.wikipedia.org/wiki/On-the-job_training

    On-the-job training (widely known as OJT) is an important topic of human resource management. It helps develop the career of the individual and the prosperous growth of the organization. On-the-job training is a form of training provided at the workplace. During the training, employees are familiarized with the working environment they will ...

  7. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  8. Upstart (UPST) Q4 2024 Earnings Call Transcript - AOL

    www.aol.com/upstart-upst-q4-2024-earnings...

    It's important to state first that less than 1% of our lending partners' quarterly vintages actually lost principal during even the worst of this period. But of course, any underperformance ...

  9. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    Some see continual improvement processes as a meta-process for most management systems (such as business process management, quality management, project management, and program management). [3] W. Edwards Deming , a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against ...

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