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The "service fee" is intentionally kept separate from the list price for two reasons: to make the base price of a ticket appear more affordable, and to create the impression that only Ticketmaster ...
For many critics of Live Nation, the Swift debacle revealed how a lack of competition has led to harms ranging from poor customer service to confusing pricing to expensive ticketing fees to ...
With icons like Taylor Swift on tour this summer, concert ticket purchases are booming. Unfortunately, so are ticket scams. In 2022, the Better Business Bureau (BBB) received over 140 reports on ...
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Ticketmaster's data security incident. According to Ticketmaster's website, the company "discovered unauthorized activity on an isolated cloud database hosted by a third-party data services provider."
Ticketmaster has defended its dynamic pricing system, saying it did not set any of the ticket prices. The US-owned firm, which is the biggest ticket retailer in the world, says the system is in ...
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A representative for Ticketmaster tells PEOPLE in a statement, "Overall, our digital ticketing innovations have greatly reduced fraud compared to the days of paper tickets and duplicated PDFs.