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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage. Confirm what info your browser will eliminate before resetting and make sure to save any info you don't want to lose. • Restore your browser's default settings in Edge

3. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   1. Click the Edit menu at the top | Select Footprints to Clear. 2. Check the box next to Browser Cache. This option will clear the temporary browser files which can cause crashes. To revert this option, click the Edit menu at the top | Select Footprints to Clear and then uncheck the Browser cache box.

4. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

5. AOL Video - Troubleshooting - AOL Help

   help.aol.com/articles/aol-video-troubleshooting

   Other file types such as .mpg, .mpeg, and .avi cannot be added to the playlist. Additionally, the files must be provided by AOL. Files provided through other services cannot be added to the playlist. Clear your browser's cache. Whenever you visit websites, temporary internet files are stored on your computer to record your return visits.

6. Clear your browser's cache on AOL Desktop Gold - AOL Help

   help.aol.com/articles/using-the-web-in-aol...

   3. In the top menu bar, click the Settings icon . 4. In the left menu, click Browser. 5. Click the Security tab. 6. Click Clear Footprints Now. 7. Select the data you'd like to clear and click Clear Footprints Now. Empty the cache each time you quit Desktop Gold - Select the Browser Cache checkbox.

7. Disable the AutoComplete feature on Internet Explorer ...

   help.aol.com/articles/disable-the-autocomplete...

   Google Chrome; To disable the AutoComplete feature on Microsoft Internet Explorer 7.0 and higher: 1. Open Internet Explorer. 2. On the Tools menu, click Internet Options. 3. In the Internet Options window, click the Content tab. 4. In the AutoComplete section, click Settings. 5. In the AutoComplete Settings window, uncheck all the boxes, and ...

8. Browser - AOL Help

   help.aol.com/products/browser

   Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

9. Download, install, or uninstall AOL Desktop Gold - AOL Help

   help.aol.com/articles/aol-desktop-downloading...

   1. Open the File Explorer icon on your desktop taskbar. 2. Click the Downloads folder. 3. Double click the Install_AOL_Desktop icon. 4. Click Run. 5. Click Install Now. 6. Restart your computer to finish the installation.