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2. Contact AOL customer support

   help.aol.com/articles/account-management...

   Sign in to your AOL account. Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page. Click Chat Now.

3. Email Support-AOL Help

   help.aol.com/email-support

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

4. Cancel or reactivate your AOL account

   help.aol.com/articles/account-management-cancel...

   If you aren't already on your Subscriptions page, click My Services | My Subscriptions. Click Manage next to the plan you'd like to cancel. Click Cancel. At the bottom of the page, click Cancel My Billing. Select a reason for canceling from the drop-down menu. Click Cancel My Billing. Things to know when you change your AOL account to the free ...

5. Change your AOL account to a free plan

   help.aol.com/articles/change-your-aol-account-to...

   3. Click Manage next to your subscription. 4. Click Change Plan. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. AOL MySubscriptions

   mysubscriptions.aol.com/manage/subscriptions

   Don’t have an AOL subscription yet? Sign up today and come back to manage all of your subscriptions in a single location. Check out all of the available AOL products and services below.

8. Get help with your AOL billing questions

   help.aol.com/articles/account-management...

   Interested in changing your plan? Before you decide, make sure you consider your options. You can always change your plan to a different subscription or to a free AOL account. Caution - If you cancel your AOL account but are still subscribed to AOL services, the payment method on file will continue to be charged. You must cancel all AOL ...

9. AOL Help

   help.aol.com

   Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.