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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1] It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text. [4] [5]
The first version of Comm100 Live Chat was released on August 5, 2009. In October 2011, Comm100 Live Chat was featured in Apps of the Month on TechRepublic by Scott Lowe. [2] The company had 200,000 registered business users in October, 2012. In January 2013, Comm100 Live Chat released version 7.0 which features Salesforce integration and a ...
Users can see a real-time confirmation when messages are sent and received or use a hidden chat feature, which can hide and delete a chat history (from both involved devices and Line servers) after a time set by the user. [51] The application also makes free voice and video calls.
Element (formerly Riot and Vector [11]) is a free and open-source software instant messaging client implementing the Matrix protocol. [12]Element supports end-to-end encryption, [13] private and public groups, sharing of files between users, voice and video calls, and other collaborative features with help of bots and widgets.
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Text (WSE: TXT) [4], previously known as LiveChat Software, is a Polish software company specializing in customer service and artificial intelligence solutions. [5] Based in Wrocław, it offers a suite of tools for B2B and B2C communication, including popular platforms like LiveChat, ChatBot, and HelpDesk. [6]
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