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2. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   The problem could be caused by server delays due to a lot of people accessing their email at once. Usually this is resolved in just a few minutes. Be aware, if the picture was sent in an unsupported file format, such as TIFF, you may not be able to view it. Ask the sender to resend the picture using JPG or GIF file format. Check the attachments

3. Fix problems with AOL not working on a mobile browser

   help.aol.com/articles/fix-problems-with-aol-not...

   If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem. Try each step in order, then check to see if the issue is resolved before moving on. 1. Check if your device is connected to a network. 2. Update your browser to the latest version. 3.

4. Fix problems with third-party mail applications - AOL Help

   help.aol.com/articles/why-cant-i-access-my-aol...

   If your AOL Mail isn't sending or receiving mail properly, you'll need to make sure your IMAP or POP settings are correct.Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail.

5. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated.

6. Fix sending and receiving issues with third-party email apps

   help.aol.com/articles/cant-send-or-receive-email...

   If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...

7. Download or update your web browser - AOL Help

   help.aol.com/articles/download-or-upgrade-your...

   • Safari - Get it for the first time or update your current version. • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update.

8. Fix problems with the AOL app on iOS

   help.aol.com/articles/fix-problems-with-the-aol...

   Verified for iOS 9.3 and later. 1. Double press the Home button or swipe up and hold. 2. Swipe up on the image of the app. 3. Re-launch the app and attempt to reproduce the issue.

9. Update Verizon.net account info in POP3 email applications

   help.aol.com/articles/verizon-move-to-aol-mail...

   Server Settings Port Settings Incoming mail server (POP3): pop.verizon.net Outgoing mail server (SMTP): smtp.verizon.net POP3-995-SSL SMTP-465-SSL