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  2. List of email subject abbreviations - Wikipedia

    en.wikipedia.org/wiki/List_of_email_subject...

    Used in corporate emails to indicate that the content may be sexually explicit or profane, helping the recipient to avoid potentially objectionable material. PYR, meaning Per Your Request. The recipient is informed that the sender is replying to a previous email in which they were given a task. QUE, meaning Question. The recipient is informed ...

  3. Suggestive question - Wikipedia

    en.wikipedia.org/wiki/Suggestive_question

    A suggestive question is one that implies that a certain answer should be given in response, [1] [2] or falsely presents a presupposition in the question as accepted fact. [3] [4] Such a question distorts the memory thereby tricking the person into answering in a specific way that might or might not be true or consistent with their actual feelings, and can be deliberate or unintentional.

  4. Wikipedia : Article Feedback/Help/Editors

    en.wikipedia.org/wiki/Wikipedia:Article_Feedback/...

    The feedback form starts with a simple questions, then offers a comment box. The feedback form is a blue box at the bottom of Wikipedia articles, with a simple question: "Did you find what you were looking for?” and a comments box (see example above). For now, it is only available on a small test sample on the English Wikipedia.

  5. Manage conversations in AOL Mail

    help.aol.com/articles/manage-conversations-in...

    Delete a single email. Click on the conversation where the email is located. Click the More Icon | click Delete Message. Delete a full conversation. Locate the thread you want to delete. Click in the box to the left of the message. Click Delete at the top of your Inbox.

  6. First Call Resolution - Wikipedia

    en.wikipedia.org/wiki/First_Call_Resolution

    First Call Resolution or First Contact Resolution (FCR) is a metric that measures a call center's performance for resolving customer interactions on the first call or contact, eliminating the need for follow-up contacts. [1] FCR is one of the most-watched metrics and considered the most important call center industry metric. Ideally, the FCR ...

  7. Helpdesk and incident reporting auditing - Wikipedia

    en.wikipedia.org/wiki/Helpdesk_and_incident...

    This observation should include the promptness of answering questions, immediate logging, and adequate knowledge to resolve problems quickly. Perform a test to determine the control environment. For example, the auditor could test whether all the users’ requests are logged into the system and whether all questions are properly documented.

  8. Email address - Wikipedia

    en.wikipedia.org/wiki/Email_address

    The format of an email address is local-part@domain, where the local-part may be up to 64 octets long and the domain may have a maximum of 255 octets. [5] The formal definitions are in RFC 5322 (sections 3.2.3 and 3.4.1) and RFC 5321—with a more readable form given in the informational RFC 3696 (written by J. Klensin, the author of RFC 5321) and the associated errata.

  9. How The World Bank Broke Its Promise to Protect the Poor

    projects.huffingtonpost.com/worldbank-evicted...

    The payments that Lagos authorities offered for larger demolished structures, for example, were 31 percent lower than what the World Bank’s own consultants said they were worth. “It was like David and Goliath. There were these little people fighting against this giant,” Chapman said. The bank “really left vulnerable people on their own.”