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  2. Business performance management - Wikipedia

    en.wikipedia.org/wiki/Business_performance...

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

  3. Organizational effectiveness - Wikipedia

    en.wikipedia.org/wiki/Organizational_effectiveness

    In economics, organizational effectiveness is defined in terms of profitability and the minimisation of problems related to high employee turnover and absenteeism. [4] As the market for competent employees is subject to supply and demand pressures, firms must offer incentives that are not too low to discourage applicants from applying, and not too unnecessarily high as to detract from the firm ...

  4. Business requirements - Wikipedia

    en.wikipedia.org/wiki/Business_requirements

    Business requirements in the context of software engineering or the software development life cycle, is the concept of eliciting and documenting business requirements of business users such as customers, employees, and vendors early in the development cycle of a system to guide the design of the future system.

  5. When Expectations Don't Match Reality - AOL

    www.aol.com/.../when-expectations-dont-match-reality

    Expectations are very tricky because they're almost always wrong. But our expectations drive our behavior anyway. Our view of the future is the fundamental basis for how we act today. Since our ...

  6. Service quality - Wikipedia

    en.wikipedia.org/wiki/Service_quality

    Service quality (SQ), in its contemporary conceptualisation, is a comparison of perceived expectations (E) of a service with perceived performance (P), giving rise to the equation SQ = P − E. [1] This conceptualistion of service quality has its origins in the expectancy-disconfirmation paradigm.

  7. Job performance - Wikipedia

    en.wikipedia.org/wiki/Job_performance

    Having multiple roles will often lead to job dissatisfaction. Experiencing role conflict within the work place may also lead to workplace bullying. When companies undergo organizational change workers often experience either a loss or a gain in areas of a workers job, thus changing the expectations of the worker.

  8. Patterson Companies Beats on Revenue, Matches Expectations on EPS

    www.aol.com/2012/03/12/patterson-companies-beats...

    The 10-second takeawayFor the quarter ended Jan. 28 (Q3), Patterson Companies beat expectations on revenue and met expectations on earnings per Patterson Companies Beats on Revenue, Matches ...

  9. Altria Group Beats on Revenue, Matches Expectations on EPS - AOL

    www.aol.com/2012/10/29/altria-group-beats-on...

    The 10-second takeaway For the quarter ended Sep. 30 (Q3), Altria Group beat expectations on revenues and met expectations on earnings per share. Altria Group Beats on Revenue, Matches ...