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Customer service representative positions often require at least a high school diploma. [4] Representatives often have some experience with office software. [5] First impressions are very important in this job. The moment one begins to communicate with a customer, one is being judged.
Customer service may be provided in person (e.g. sales / service representative), or by automated means, [11] such as kiosks, websites, and apps. An advantage of automation is that it can provide service 24 hours a day which can complement face-to-face customer service. [12] There is also economic benefit to the firm.
A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.
Child and Youth Care (CYC) is a profession which focuses on the developmental needs of children and families within the space and time of their daily lives. [1] Child and Youth Care is primarily a way of working with others and practitioners can be found in a variety of roles including direct care, private practice, educator, trainer, writer, supervisor, manager, researcher, and more.
A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...
This kraamverzorgster ("maternity home care assistant" [6]) teaches the new mother how to care for her baby, measures both of their health, prepares light meals, entertains older children, performs light household tasks, cleans the home and disinfects the bathroom. [7]
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