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  2. Situational crisis communication theory - Wikipedia

    en.wikipedia.org/wiki/Situational_crisis...

    8. Maintain consistency in crisis response strategies. Mixing deny crisis response strategies with either the diminish or rebuild strategies will erode the effectiveness of the overall response. Source: Coombs, W.T. (2007b). Protecting organization reputations during a crisis: The development and application of situational crisis communication ...

  3. Crisis communication - Wikipedia

    en.wikipedia.org/wiki/Crisis_communication

    A rapid response crisis communications team should be organized during the pre-crisis stage [26] and all individuals who will help with the actual crisis communication response should be trained. [27] At this stage the communication professional focuses on detecting and identifying possible risks that could result in a crisis.

  4. Discourse of renewal - Wikipedia

    en.wikipedia.org/wiki/Discourse_of_renewal

    Discourse of renewal is a theory in crisis communication that seeks to establish and emphasize "learning from the crisis, ethical communication, communication that is prospective in nature, and effective organizational rhetoric.” [1]

  5. Crisis intervention - Wikipedia

    en.wikipedia.org/wiki/Crisis_intervention

    When using crisis intervention methods for the disabled individual, every effort should first be made to first find other, preventative methods, such as giving adequate physical, occupational and speech therapy, and communication aides including sign language and augmentative communication systems, behavior and other plans, to first help that ...

  6. Critical incident stress management - Wikipedia

    en.wikipedia.org/wiki/Critical_incident_stress...

    The debriefing process (defined by the International Critical Incident Stress Foundation [ICISF]) has seven steps: introduction of intervenor and establishment of guidelines and invites participants to introduce themselves (while attendance at a debriefing may be mandatory, participation is not); details of the event given from individual ...

  7. PACE (communication methodology) - Wikipedia

    en.wikipedia.org/wiki/PACE_(communication...

    Primary, alternate, contingency and emergency (PACE) is a methodology used to build a communication plan. [1] The method requires the author to determine the different stakeholders or parties that need to communicate and then determine, if possible, the best four, different, redundant forms of communication between each of those parties.

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  9. Risk communication - Wikipedia

    en.wikipedia.org/wiki/Risk_communication

    Risk communication is a complex cross-disciplinary academic field that is part of risk management and related to fields like crisis communication. The goal is to make sure that targeted audiences understand how risks affect them or their communities by appealing to their values.