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2. Cisco Webex - Wikipedia

   en.wikipedia.org/wiki/Cisco_WebEx

   It was founded as WebEx in 1995 and acquired by Cisco Systems in May 2007. Its headquarters are in San Jose, California. [2] Its software products include Webex App, Webex Suite, Webex Meetings, Webex Messaging, Webex Calling, Webex Contact Center, and Webex Devices. [3] All Webex products are part of the Cisco Systems collaboration portfolio. [4]

3. List of companies in the Dallas–Fort Worth metroplex

   en.wikipedia.org/wiki/List_of_companies_in_the...

   For a list of companies based within Dallas city limits, go to List of companies in Dallas. The Dallas/Fort Worth Metroplex is home to over 20 corporate headquarters, making the Dallas/Fort Worth Metroplex one of the largest corporate headquarters concentration in the United States.

4. Afiniti - Wikipedia

   en.wikipedia.org/wiki/Afiniti

   According to the company, its software uses AI to boost company's efficiency by "predicting interpersonal behavior" [10] between the callers and agents. [2] VentureBeat explains that "when a customer calls into a call center, Afiniti matches their phone number — either landline or cellphone — with any information tied to it from up to 100 ...

5. (24)7.ai - Wikipedia

   en.wikipedia.org/wiki/(24)7.ai

   In November 2014, [24]7.ai acquired IntelliResponse, a provider of digital self-service technology, including virtual agent solutions. [12] In August 2015, [24]7.ai acquired Campanja, a Search Engine bidding platform with offices in Stockholm, London, Palo Alto, Chicago and New York, adding real-time marketing capability to the [24]7.ai offering.

6. Apple approaches $4 trillion valuation as investors bet on AI ...

   www.aol.com/news/apple-approaches-4-trillion...

   (Reuters) -Apple is closing in on a historic $4 trillion stock market valuation, powered by investors cheering progress in the company's long-awaited AI enhancements to rejuvenate sluggish iPhone ...

7. Agent-assisted automation - Wikipedia

   en.wikipedia.org/wiki/Agent-assisted_automation

   Fraud prevention is a specialized type of agent-assisted automation focused on reducing ID theft and credit card fraud.ID theft and credit card fraud are huge threats for call centers and their customers [1] and few good solutions exist, but new agent-assisted automation solutions are producing promising results.