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Customer Care Center. Connect with our customer service representatives to help resolve your issue and get back on track. Email: USPS ® Customer Service. Call: 1-800-ASK-USPS ® (1-800-275-8777) Hours of Operation. Monday – Friday 8 AM – 8:30 PM ET. Saturday 8 AM – 6 PM ET.
Here is a bullet point summary of the most important things to remember when trying to talk to a real person at USPS customer service: Call early in the morning before 10am for lower hold times; Have tracking numbers ready to skip phone prompts; Use alternate USPS customer service numbers like 1-800-ASK-USPS
Things You Should Know. Call 1 (800) 275-8777 to contact the USPS’s customer service line. This is your best bet for reaching an actual person. Use the “email us” form online if you want to submit a request, help form, or get the info you need.
USPS Hold Mail ® Service. If you're going out of town for 30 days or less, you can submit a USPS Hold Mail request online. We'll keep your mail safely at your local Post Office ™ location until you return. Schedule Now.
If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.
Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 711. Locate your local post office to speak with your station manager. If your complaint is not resolved, you can: Find your USPS Consumer and Industry Contact office to discuss your complaint by phone or by mail.
Your tracking number can be found in the following places: Your sales receipt if you bought insurance at the Post Office™. Your email confirmation if you shipped from USPS.com. The shipping confirmation email you received from an online retailer.
Contact the U.S. Postal Service. Toll-free number. 1-800-ASK-USPS (1-800-275-8777) 1-800-222-1811 (track a package) TTY. 7-1-1 (for your state’s telecommunications relay service (TRS). An agent there will help you make a TTY call.) Find an office near you. Locate a post office. Main address. USPS Office of the Consumer Advocate.
USPS.com FAQs
Postal Customer Council; PostalPro; Postal Explorer; Business Customer Gateway; Auctions; Government services. Apply for a passport; Election Mail; Political Mail; Social responsibility. Sustainability; Securing the mail. Security controls for commercial mailers; FAQs for commercial mailers; Best practices; Community activities. Semipostal ...