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  2. Job interview - Wikipedia

    en.wikipedia.org/wiki/Job_interview

    A job interview is an interview consisting of a conversation between a job applicant and a representative of an employer which is conducted to assess whether the applicant should be hired. [1] Interviews are one of the most common methods of employee selection. [ 1 ]

  3. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  4. Sample Resume: Customer Service Representative - AOL

    www.aol.com/news/2010-07-01-resume-for-customer...

    As a customer service representative, Mary's performance was measured on a regular basis. Yet she never thought to showcase on her resume her ability to meet or exceed company expectations for ...

  5. Compensation and benefits - Wikipedia

    en.wikipedia.org/wiki/Compensation_and_benefits

    Benefits – Employee benefits refer to the non-wage advantages offered by employers alongside standard salaries or wages. The benefits included in this total compensation package are designed to attract, retain, and motivate employees, while also improving their well-being and job satisfaction.

  6. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    The customer benefit of AI is the feel for chatting with a live agent through improved speech technologies while giving customers the self-service benefit. [13] AI can learn through interaction to give a personalized service. The exchange the Internet of Things (IoT) facilitates within devices, lets us transfer data when we need it, where we ...

  7. Benefits realisation management - Wikipedia

    en.wikipedia.org/wiki/Benefits_realisation...

    The benefits dependency network (BDN) has five types of object within maps. Investment objectives: A small number of statements that define the focus of the project and how it links to investment drivers. Benefits: Advantages to specific individuals or groups of individuals. Business changes: Changes required in the business to hit the Benefits.

  8. Human resources - Wikipedia

    en.wikipedia.org/wiki/Human_resources

    Human resources (HR) is the set of people who make up the workforce of an organization, business sector, industry, or economy. [1] [2] A narrower concept is human capital, the knowledge and skills which the individuals command. [3]

  9. Union representative - Wikipedia

    en.wikipedia.org/wiki/Union_representative

    A British shop steward discusses an issue with a foreman during WWII. A union representative, union steward, [1] or shop steward is an employee of an organization or company who represents and defends the interests of their fellow employees as a trades/labour union member and official.

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