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Can't create new or edit existing questions - Your only option is to disable your current security questions. Once you've done this, you will not be able to view or create new questions. 1. Go to your Account Info page. 2. Click Account Security. 3. Click Disable security questions. 4. Click Yes, secure my account. 5. Click Continue.
Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser: Sign in to the AOL Account security page.
As the name suggests, KBA requires the knowledge of private information from the individual to prove that the person providing the identity information is the owner of the identity. There are two types of KBA: static KBA , which is based on a pre-agreed set of shared secrets, and dynamic KBA , which is based on questions generated from a wider ...
Sign in to your Account Security page. 2. Next to "2-Step Verification," click Turn on 2SV. 3. Click Get started. 4. Select Authenticator app for your 2-step verification method.-To see this option, you'll need to have at least 2 recovery methods on your account . 5. Click Continue. 6. Scan the QR code using your authenticator app. 7. Click ...
• Don't fall for phishing scams - Don't click links you're unsure about, even from friends. • Check your login activity - Check the recent activity on your account for unusual logins. • Delete security questions - It's more secure to add an email address or phone number to secure your account; remove your questions if you haven't already.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!
Questions were initially open to answers for four days, and the question's asker could choose to pick a best answer for the question after a minimum of one hour. However, comments and answers could still be posted after this time. [32] To ask a question, one had to have a Yahoo! account with a positive score balance of five points or more.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.