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  2. User experience design - Wikipedia

    en.wikipedia.org/wiki/User_Experience_Design

    User experience design (UX design, UXD, UED, or XD), upon which is the centralized requirements for "User Experience Design Research" (also known as UX Design Research), defines the experience a user would go through when interacting with a company, its services, and its products. [1]

  3. Customer experience - Wikipedia

    en.wikipedia.org/wiki/Customer_experience

    Customer experience, sometimes abbreviated to CX, is the totality of cognitive, affective, sensory, and behavioral responses of a customer during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages. [1] [2] [3]

  4. User experience - Wikipedia

    en.wikipedia.org/wiki/User_experience

    User experience (UX) is how a user interacts with and experiences a product, system or service. It includes a person's perceptions of utility , ease of use , and efficiency . Improving user experience is important to most companies, designers, and creators when creating and refining products because negative user experience can diminish the use ...

  5. Experience architecture - Wikipedia

    en.wikipedia.org/wiki/Experience_architecture

    A great design experience must be self-explanatory and emphasize a user journey from step to step in minimalistic manner. In a broader term, it is a branch of inclusive design and universal design. The purpose of inclusion in the context of experience architecture is to create technology and user interfaces accessible for wider audiences ...

  6. Zensar Technologies - Wikipedia

    en.wikipedia.org/wiki/Zensar_Technologies

    Digital marketing services. CX, UX, Design & Content Development capabilities. High-quality digital studio and local CX/UX presence in the US [27] Acquisition: 2024: BridgeView Life Sciences: US$25m: US

  7. Chief experience officer - Wikipedia

    en.wikipedia.org/wiki/Chief_Experience_Officer

    A chief experience officer (CXO) is an executive responsible for the overall experience of an organization's products and services.As user experience (UX) is quickly becoming a key differentiator in the modern business landscape, [1] the CXO is charged with bringing holistic experience design to the boardroom and making it an intrinsic part of the company's strategy and culture.

  8. Interaction design - Wikipedia

    en.wikipedia.org/wiki/Interaction_design

    Interaction design, often abbreviated as IxD, is "the practice of designing interactive digital products, environments, systems, and services." [1]: xxvii, 30 While interaction design has an interest in form (similar to other design fields), its main area of focus rests on behavior.

  9. User interface design - Wikipedia

    en.wikipedia.org/wiki/User_interface_design

    Compared to UX design, UI design is more about the surface and overall look of a design. User interface design is a craft in which designers perform an important function in creating the user experience. UI design should keep users informed about what is happening, giving appropriate feedback in a timely manner.

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