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The department said it received 24,965 complaints about airline service in the first three months of the year, up 88% from the first quarter of 2022. ... The agency says it investigates each of ...
Airline executives pushed back against claims of travel "junk" fees in a testy exchange with lawmakers. during a Senate hearing on Wednesday. Members of the panel led by Democratic Sen. Richard ...
In April 2022, passengers made 3,173 complaints against US airlines, mostly due to refunds, cancellations, delays, and mishandled baggage.
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
Helen Foster, former Chief Administrative Officer at HUD, who filed a whistleblower complaint. In November 2017, Helen G. Foster, former chief administrative officer at HUD, filed a whistleblower complaint with the Office of Special Counsel, alleging that she had been demoted and transferred as retaliation after refusing to secure funding for the redecoration of the Secretary's office, as well ...
The idea of a department of Urban Affairs was proposed in a 1957 report to President Dwight D. Eisenhower, led by New York governor Nelson A. Rockefeller. [3] The idea of a department of Housing and Urban Affairs was taken up by President John F. Kennedy, with Pennsylvania Senator and Kennedy ally Joseph S. Clark Jr. listing it as one of the top seven legislative priorities for the ...
Fort Worth-based American Airlines will lay off more than 650 workers as it overhauls its customer service department, including more than 300 non-union customer service jobs in Dallas.
In a government filing, United said that the airline was developing a program for 2017 so that compensation was "directly and meaningfully tied to progress in improving the customer experience." [ 12 ] In 2019, Munoz announced his impending transfer from United, to become chairman of parent company United Airlines Holdings .