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Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
Free technical support is traditionally provided through online Usenet newsgroups, and CompuServe in the past, monitored by Microsoft employees; there can be several newsgroups for a single product. Helpful people can be elected by peers or Microsoft employees for Microsoft Most Valuable Professional (MVP) status, which entitles them to a sort ...
Building 92, home to the Microsoft Visitor Center One of the two treehouses built by Pete Nelson, near Building 31. In September 2015, The Seattle Times reported that Microsoft had hired architecture firm Skidmore, Owings & Merrill to begin a multibillion-dollar redesign of the Redmond campus, using an additional 1.4 million square feet (130,000 m 2) permitted by an agreement with the City of ...
Zendesk, Inc. is an American company headquartered in San Francisco, California.It provides software-as-a-service products related to customer support, sales, and other customer communications.
It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
A Microsoft Help 2.x file has a ".hxs" extension. A compressed .HxS help file (help title) is compiled from a set of topic pages written in a subset of HTML (much like its CHM predecessor), a .HxC main project file, an .HxF include file, a .HxT table of contents, a .HxA attribute definition file, and a number of .HxK indexes (keyword Index, NamedURL index, optional associated and context links ...
Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), and ...
A virtual help desk allows IT support organizations to virtually deploy IT technicians on demand to support a computer user experiencing technical issues. IT can efficiently manage and allocate global help desk resources, including – most importantly – its personnel, to access any computer to provide support despite the end user or IT rep location.
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