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Web-based VoIP is the integration of voice over IP technologies into the facilities and methodologies of the World-Wide Web. It enables digital communication sessions between Web users or between users of traditional telecommunication services. Instead of using dedicated, hardware-based VoIP devices, such as IP phones, analog telephone adapters ...
Interactive voice response. Interactive voice response ( IVR) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keypad or by speech recognition ...
Consumer Cellular, Inc. / 33.636666; -111.879729. Consumer Cellular, Inc. is an American postpaid mobile virtual network operator founded by John Marick and Greg Pryor in Portland, Oregon in October 1995. [3] The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users over age 50.
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Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1] but towards the end, the idea of a well-performed service is that of increasing revenues.
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Lifeline is the Federal Communications Commission 's program, established in 1985, intended to make communications services more affordable for low-income consumers. Lifeline provides subscribers a discount on monthly telephone service purchased from participating providers in the marketplace. Subscribers can also purchase discounted broadband ...