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  2. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  4. Can a goodwill letter get late payments removed from your ...

    www.aol.com/finance/goodwill-letters-payments...

    When sending a paper letter, consider using certified mail. This allows you to confirm delivery and record when the letter was received, which can be helpful if there’s no immediate response.

  5. Can you pay to remove negative items from your credit report?

    www.aol.com/finance/pay-remove-negative-items...

    You can find its mailing address on the debt collection letters it has sent you. Pay-to-delete letters are free Don’t pay for a template for a pay-for-delete letter template.

  6. Lost Your W-2? Here’s What To Do - AOL

    www.aol.com/lost-w-2-230226308.html

    The agency will send your employer a letter requesting that they provide you with your W-2 within 10 days. You’ll need to have some information handy to verify you are who you say you are during ...

  7. Business letter - Wikipedia

    en.wikipedia.org/wiki/Business_letter

    Business letters can have many types of content, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a ...

  8. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.

  9. 6 steps you should take after a data breach - AOL

    www.aol.com/6-steps-data-breach-143000691.html

    For example, if your name and email address are stolen, the impact may just be some spam sent to your inbox. On the other hand, if highly sensitive data is exposed in a breach, the risk of fraud ...