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  2. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non-conformance. It must be systematically implemented and observed for its ability to eliminate further recurrence of such non-conformation. The Eight disciplines problem solving method ...

  3. Eight disciplines problem solving - Wikipedia

    en.wikipedia.org/wiki/Eight_Disciplines_Problem...

    The disciplines are: D0: Preparation and Emergency Response Actions: Plan for solving the problem and determine the prerequisites. Provide emergency response actions. D1: Use a Team: Establish a team of people with product/process knowledge. Teammates provide new perspectives and different ideas when it comes to problem solving.

  4. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    A quality management system ( QMS) is a collection of business processes focused on consistently meeting customer requirements and enhancing their satisfaction. It is aligned with an organization's purpose and strategic direction ( ISO 9001:2015 ). [1] It is expressed as the organizational goals and aspirations, policies, processes, documented ...

  5. Preventive action - Wikipedia

    en.wikipedia.org/wiki/Preventive_action

    A preventive action is a change implemented to address a weakness in a management system that is not yet responsible for causing nonconforming product or service. Candidates for preventive action generally result from suggestions from customers or participants in the process but preventive action is a proactive process to identify opportunities ...

  6. ISO 9000 family - Wikipedia

    en.wikipedia.org/wiki/ISO_9000_family

    The ISO 9000 family is a set of five quality management systems (QMS) standards by the International Organization for Standardization (ISO) that help organizations ensure they meet customer and other stakeholder needs within statutory and regulatory requirements related to a product or service. [1] ISO 9000 deals with the fundamentals and ...

  7. Quality assurance - Wikipedia

    en.wikipedia.org/wiki/Quality_assurance

    Quality assurance. Quality assurance ( QA) is the term used in both manufacturing and service industries to describe the systematic efforts taken to assure that the product (s) delivered to customer (s) meet with the contractual and other agreed upon performance, design, reliability, and maintainability expectations of that customer.

  8. Quality engineering - Wikipedia

    en.wikipedia.org/wiki/Quality_engineering

    Quality engineering is the discipline of engineering that creates and implements strategies for quality assurance in product development and production as well as software development. [5] Quality Engineers focus on optimizing product quality which W. Edwards Deming defined as: Quality engineering body of knowledge includes: [6]

  9. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    v. t. e. Quality management ensures that an organization, product or service consistently functions well. It has four main components: quality planning, quality assurance, quality control and quality improvement. [ 1] Quality management is focused not only on product and service quality, but also on the means to achieve it.

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