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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Entering a password to sign in to your AOL account can sometimes feel like a hassle, especially if you forget it. If your smart device is enabled with biometric authenticators like a fingerprint sensor or facial recognition technology, you can sign in with ease. Enable biometric sign in
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Closeup of a touchpad on an Acer CB5-311 laptop Closeup of a touchpad on a MacBook 2015 laptop. A touchpad or trackpad is a type of pointing device.Its largest component is a tactile sensor: an electronic device with a flat surface, that detects the motion and position of a user's fingers, and translates them to 2D motion, to control a pointer in a graphical user interface on a computer screen.
This vulnerability is not strictly due to self-service password reset—it often exists in the help desk prior to deployment of automation. Self-service password reset technology is often used to reduce this type of vulnerability, by introducing stronger caller authentication factors than the human-operated help desk had been using prior to ...
Change your AOL password securely and easily on this page.
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.