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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall. Your firewall or other security software may be preventing you from connecting to AOL. Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info.

  3. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    Note: If the Control Panel window is set to Classic View, double-click Windows Firewall. 3. Click Turn Windows Firewall on or off. 4. If you are prompted for an administrator password or permission, type the appropriate password or click Continue to confirm. 5. On the General tab, select the Off (not recommended) option, and then click OK. 6.

  4. Fix issues with AOL Mail image challenges

    help.aol.com/articles/what-should-i-do-if-i-get...

    Fix issues with AOL Mail image challenges AOL Mail uses many security measures to keep your account secure, one of which is CAPTCHA or image challenges when sending mail. These challenges exist to make it harder for hackers to access your accounts.

  5. Windows Firewall - Wikipedia

    en.wikipedia.org/wiki/Windows_Firewall

    Windows Firewall (officially called Microsoft Defender Firewall in Windows 10 version 2004 and later) is a firewall component of Microsoft Windows. It was first included in Windows XP SP2 and Windows Server 2003 SP1. Before the release of Windows XP Service Pack 2, it was known as the "Internet Connection Firewall."

  6. Fix problems sending AOL Mail

    help.aol.com/articles/aol-mail-troubleshooting

    Most sending issues can be fixed with a couple of quick troubleshooting steps. My sent folder contains emails I didn't send If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked .

  7. Windows Error Reporting - Wikipedia

    en.wikipedia.org/wiki/Windows_Error_Reporting

    The Problem Reports and Solutions Control Panel applet was replaced by the Maintenance section of the Action Center on Windows 7 and Server 2008 R2.. A new app, Problem Steps Recorder (PSR.exe), is available on all builds of Windows 7 and enables the collection of the actions performed by a user while encountering a crash so that testers and developers can reproduce the situation for analysis ...

  8. Quick Assist - Wikipedia

    en.wikipedia.org/wiki/Quick_Assist

    Quick Assist is a Microsoft Windows feature that allows a user to view or control a remote Windows computer over a network or the Internet to resolve issues without directly touching the unit. [ 1 ] [ 2 ] [ 3 ] It is based on the Remote Desktop Protocol (RDP).

  9. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings. This can remove adware, get rid of extensions you didn't install, and improve overall performance.