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In Windows 7 and later, significant hardware changes (e.g. motherboard) may require a re-activation. In Windows 10 and 11, a user can run the Activation Troubleshooter if the user has changed hardware on their device recently. If the hardware has changed again after activation, they must wait 30 days before running the troubleshooter again.
Find help on using Windows 10 for all your favorite AOL sites and apps.
System Locked Pre-installation (SLP), also referred to as OEM Activation, is a product activation procedure for Microsoft Windows used by major OEMs of laptops and pre-built PCs wherein a Windows product key is added and locked to the machine's firmware before mass distribution. SLP product keys cannot be moved to other machines.
While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web site links. Additionally, try using the following friendly URLs when accessing AOL Mail: "*.aol.com" "registration.aol.com" "webmail.aol.com"
Our tech experts know all about Windows PCs; Apple computers running Mac OS 10.6 and above; and any brand of smartphone (iPhone, Samsung, HTC), tablet (iPad, Kindle, Surface), or smart TV.
If you're having problems reading and retrieving your AOL Mail, the following troubleshooting steps: Use AOL Basic Mail. AOL Basic Mail gives you a way to see your emails in a simpler layout. This can often help when you're having problems retrieving mail on a slower connection speed. Reset your web settings
If you no longer have your Security Key, use these steps: Go to the Sign-In Helper. Sign in and go to the AOL Account Security page. Turn off Security Key 2-Step Verification. When you get your Security Key back or get a new key, you can re-enable 2-Step Verification in your Account Security settings.