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A helpline, or switchboard, is a telephone service which offers help to those who call. Many helpline services now offer more than telephone support - offering access to information, advice or customer service via telephone, email, web or SMS. [1] [2] The word hotline is also sometimes used to refer to a helpline. A helpline can provide ...
Crisis Text Line is a global nonprofit organization providing free and confidential text-based mental health support and crisis intervention by texting HOME to 741741. [1] The organization launched in 2013, and its services are available 24 hours a day throughout the United States, Canada, UK, and Ireland.
Messenger, [11] also known as Facebook Messenger, is an American proprietary instant messaging service developed by Meta Platforms.Originally developed as Facebook Chat in 2008, the client application of Messenger is currently available on iOS and Android mobile platforms, Windows and macOS desktop platforms, through the Messenger.com web application, and on the standalone Facebook Portal ...
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The new 988 number extends to over two hundred crisis centers that provide 24/7 service via a toll-free hotline. The call is routed to the nearest crisis center that provides immediate counseling and a referral to a local mental health service. The Lifeline supports people who call for their own crisis or for someone they care about.
A portion of the call fees is paid to the service provider, allowing premium calls to be an additional source of revenue for businesses. Tech support, psychic hotlines, and adult chat lines (e.g. dating and phone sex) are among the most popular kinds of premium-rate phone services.