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Learn how to add, replace or remove a mobile phone number or email address as your account recovery info. This helps you access your account if you lose your password or need to verify your identity.
Learn how to access your AOL account if you forget your password or username, and how to update your password regularly. Follow the steps to use Sign-in Helper, AOL Account security page, or AOL mobile apps to manage your password.
Learn how to troubleshoot common sign-in issues, such as forgetting your username or password, getting an invalid password error, or being asked to verify your identity. Find out how to use the Sign-in Helper, reset your password, or contact AOL Customer Care for live support.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
According to the SSA, the easiest way to change your address and phone number is by creating a personal “my Social Security” account, which lets you update your contact information from anywhere.
As cellular phones become more popular, there have been plans to release cell phone numbers into public 411 and reverse number directories via a separate Wireless telephone directory. However, these plans have come under opposition from internet based privacy advocate groups, and blogs, often citing privacy concerns.
Learn how to turn off 2-step verification and receive a verification code to sign into your AOL account. You can use phone verification or authenticator app verification to add an extra security step.
A one-time password (OTP) is a password that is valid for only one login session or transaction, on a computer system or other digital device. OTPs avoid several shortcomings that are associated with traditional (static) password-based authentication and can be generated using different algorithms and methods.