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The benefits of social media are mutual: Apart from sports businesses benefitting from the use of social media in the context of relationship management and marketing, the constant interaction between sport businesses and their customers allows organisations to know and learn about each individual customer on a deeper level.
Sport management is the field of business dealing with sports and recreation. [1] Sports management involves any combination of skills that correspond with planning, organizing, directing, controlling, budgeting, leading, or evaluating of any organization or business within the sports field. [ 2 ]
Social media use by businesses includes a range of applications. Although social media accessed via desktop computers offer a variety of opportunities for companies in a wide range of business sectors, mobile social media, which users can access when they are "on the go" via tablet computers or smartphones, benefit companies because of the location- and time-sensitive awareness of their users.
However, with social media being so personal and international, there is another list of complications and challenges that come along with being ethical online. A sensitive topic about social media professionals is the subject of ethics in social media marketing practices, specifically: the proper uses of, often, very personal data. [97]
Social media allows for mass cultural exchange and intercultural communication, despite different ways of communicating in various cultures. [226] Social media has affected the way youth communicate, by introducing new forms of language. [227] Novel acronyms save time, as illustrated by "LOL", which is the ubiquitous shortcut for "laugh out loud".
These platforms have also become the main area for sports consumers to interact with one another, share their opinions, and respond to athletes themselves, creating an ongoing conversation between sports organizations, athletes, media sources, and audiences. Social media is also a tool in activism outside the sports sphere. [18]
A separate study from the year prior found that Black and Hispanic social media users are the most likely to consider social media platforms to be valuable news sources. 60% of Black users and 53% of Hispanic users reported that they held social media to be “very important” or “somewhat important” to their involvement with political and ...
Sports communication can be defined as "a process by which people in sport, in a sport setting, or through a sport endeavor, share symbols as they create meaning through interaction". [1] This field encompasses the study of interpersonal and organizational communication (both verbal and non-verbal) among participants within a sport (players ...