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Valve Corporation, also known as Valve Software, is an American video game developer, publisher, and digital distribution company headquartered in Bellevue, Washington.It is the developer of the software distribution platform Steam and the game franchises Half-Life, Counter-Strike, Portal, Day of Defeat, Team Fortress, Left 4 Dead and Dota.
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In March 2015, Valve was given a failing "F" grade from the Better Business Bureau due to a large number of complaints about Valve's handling of Steam, leading Valve's Erik Johnson to state that "we don't feel like our customer service support is where it needs to be right now". [367]
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By June 2022, Valve stated they were able to double the number of Steam Decks shipping out each week, helping to meet the initial reservations, [74] and by August 2022, Valve's production was outpacing expectations, allowing them to send out Steam Decks to consumers that were originally anticipated to ship in the final quarter of the year. [75]
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