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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...

  3. Team leader - Wikipedia

    en.wikipedia.org/wiki/Team_leader

    In some militaries, notably the United States Army and United States Marine Corps, a team leader is the non-commissioned officer in charge of a fireteam.As the fireteam is the lowest echelon of organization in the military structure, by extension team leaders (or when applicable, assistant team leaders) are the first-line supervisors in the military. [4]

  4. Lead management - Wikipedia

    en.wikipedia.org/wiki/Lead_management

    Lead management is a set of methodologies, systems, and practices designed to generate new potential business clientele, generally operated through a variety of marketing campaigns or programs. Lead management facilitates a business's connection between its outgoing consumer advertising and the responses to that advertising.

  5. Résumé - Wikipedia

    en.wikipedia.org/wiki/Résumé

    A résumé or resume (or alternatively resumé), [a] [1] is a document created and used by a person to present their background, skills, and accomplishments. Résumés can be used for a variety of reasons, but most often are used to secure new jobs, whether in the same organization or another.

  6. Yum China (YUMC) Q4 2024 Earnings Call Transcript - AOL

    www.aol.com/finance/yum-china-yumc-q4-2024...

    At the same time, we improved rider efficiency and further enhanced customer experience. KFC opened a record 1,352 net new stores in 2024, bringing our total store count to 11,648.

  7. Task-oriented and relationship-oriented leadership - Wikipedia

    en.wikipedia.org/wiki/Task-oriented_and...

    Additionally, team members may be more willing to take risks, because they know that the leader will provide the support if needed. [3] The downside of relationship-oriented leadership is that, if taken too far, the development of team chemistry may detract from the actual tasks and goals at hand.

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