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There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]
Affective events theory model Research model. Affective events theory (AET) is an industrial and organizational psychology model developed by organizational psychologists Howard M. Weiss (Georgia Institute of Technology) and Russell Cropanzano (University of Colorado) to explain how emotions and moods influence job performance and job satisfaction. [1]
Within bodily emotion work, one attempts to change physical symptoms in order to create a desired emotion. [5] For example, one may attempt deep breathing in order to reduce anger. Within expressive emotion work, one attempts to change expressive gestures to change inner feelings, such as smiling when trying to feel happy. [5]
Affect labeling is an implicit emotional regulation strategy that can be simply described as "putting feelings into words". Specifically, it refers to the idea that explicitly labeling one's, typically negative, emotional state results in a reduction of the conscious experience, physiological response, and/or behavior resulting from that emotional state. [1]
Emotions are categorized into various affects, which correspond to the current situation. [30] An affect is the range of feeling experienced. [31] Both positive and negative emotions are needed in our daily lives. [32] Many theories of emotion have been proposed, [33] with contrasting views. [34]
Affect displays are the verbal and non-verbal displays of affect . [1] These displays can be through facial expressions , gestures and body language , volume and tone of voice , laughing , crying , etc. Affect displays can be altered or faked so one may appear one way, when they feel another (e.g., smiling when sad).
Emotion work is a sociological concept that refers the effort of trying to change in degree or quality an emotion or feeling; it's the work of changing your feelings or displaying feelings that you don't feel. [1] Emotion work includes suppressing strong emotions that you feel, and evoking or producing feelings that you do not feel.
It is a measure of a person's emotional reactivity to a stimulus. [2] Most of these responses can be observed by other people, while some emotional responses can only be observed by the person experiencing them. [3] Observable responses to emotion (i.e., smiling) do not have a single meaning.