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Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
A customer review is an evaluation of a product or service made by someone who has purchased and used, or had experience with, a product or service. Customer reviews are a form of customer feedback on electronic commerce and online shopping sites.
We always encourage [consumers] to look at the complaints and to see if and how the company responded." The number of complaints required to trigger a rating change depends on a company's size.
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
It remains one of the worst vehicles Consumer Reports has ever tested. [40] The publication noted that the car took 37.5 seconds to go from 0–60 MPH, it was dangerously structurally deficient in a 30MPH crash test with a standard car, and its bumpers were "virtually useless against anything more formidable than a watermelon ", all of which ...
In 1995, Tire Rack began its website where it posted reviews of tires it sold. [2] In 1998, Tire Rack began online sales. [3] By 2005, Tire Rack had grown into a nationwide company that distributes more than 2 million tires annually. [4] The company now offers 24 tire brands and has ten warehouses in nine states.
CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. The complaints are organized into logical groups with data published by vehicle, vehicle component, and specific problem.
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