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When a utility gets a customer complaint about a possible fraud, the utility can send the 1-800 number used by the scammers to Somos to have the number investigated, and ultimately disconnected. As of September 2017, the UUAS coalition has had Somos cancel between 250 and 300 scammer phone numbers. [1]
ASHEVILLE - After officials announced on Nov. 14 that lead had been found in water at several Asheville schools, the spokesperson for the city’s water system said new testing has found no lead ...
The number of people without water in the city’s water department footprint is roughly 90,000 to 100,000, said spokesman Clay Chandler during a Buncombe County news conference Sunday.
ASHEVILLE, N.C. — Days after Helene swept through western North Carolina, Asheville Mayor Esther Manheimer cautioned that those in the county waiting for the water system to return online must ...
• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
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Safe water is proving to be one of the biggest issues in Asheville as the city continues to clean up from Hurricane Helene. The city’s 100,000 plus residents are still under a boil water advisory.
Facing capital needs and inequities in its current rate model, city staff is recommending steep increases for commercial and industrial water rates. Asheville residents have been paying too much ...