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Bet365 is a British gambling company founded in 2000. Its product offering includes sports betting , online casino , online poker , and online bingo . Business operations are conducted from its headquarters in Stoke-on-Trent , alongside a satellite office in Malta .
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The company also owns a majority stake in Stoke City Football Club. In 2015, Bet365 moved its headquarters from Stoke to Gibraltar because of its favourable regulations. Coates still runs the company alongside her brother, and co-CEO, John Coates. [9] Coates owns around half of Bet365. Her personal fortune was estimated at $5.2 billion in ...
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Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.
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In March 2020, Betway was fined a then record £11.6m for historical failings in customer protection and anti-money laundering checks, allowing one customer to deposit over £8m and lose over £4m in a four-year period. [15]