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Lean Six Sigma is a synergized managerial concept of Lean and Six Sigma. [6] Lean traditionally focuses on eliminating the eight kinds of waste ("muda"), and Six Sigma focuses on improving process output quality by identifying and removing the causes of defects (errors) and minimizing variability in (manufacturing and business) processes.
Six Sigma (6σ) is a set of techniques and tools for process improvement.It was introduced by American engineer Bill Smith while working at Motorola in 1986. [1] [2]Six Sigma strategies seek to improve manufacturing quality by identifying and removing the causes of defects and minimizing variability in manufacturing and business processes.
Lean manufacturing adopts the just-in-time approach and additionally focuses on reducing cycle, flow, and throughput times by further eliminating activities that do not add any value for the customer. [1] Lean manufacturing also involves people who work outside of the manufacturing process, such as in marketing and customer service.
George, Michael L. Lean Six Sigma for Service: How to Use Lean Speed & Six Sigma Quality to Improve Services and Transactions, The McGraw-Hill Companies, 2003. Maleyeff, John. Improving Service Delivery in Government with Lean and Six Sigma, Strategy and Transformation Series, IBM Center for the Business of Government.
A PICK chart is a Lean Six Sigma tool, ... There are four categories on a 2*2 matrix; horizontal is scale of payoff (or benefits), vertical is ease of implementation.
Proponents of DMAIC, DDICA (Design Develop Initialize Control and Allocate) and Lean techniques might claim that DFSS falls under the general rubric of Six Sigma or Lean Six Sigma (LSS). Both methodologies focus on meeting customer needs and business priorities as the starting-point for analysis. [5] [1]
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