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Temu offers a customer-friendly returns and refunds policy, with one of the longest returns window in the industry. If customers are not satisfied with their purchase, they can return the product ...
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The Better Business Bureau, however, gives Temu just a "C Plus" rating due to more than 900 complaints in just a year about late deliveries, damaged items and other issues.
Some scammers may put the return label on an advertisement and remove all shipping information except for the barcode. This may cause the company to throw out the 'return', thinking it is junk mail. This serves the same purpose as a package redirection scam; the company believes they mismanaged the return and refunds the scammer's money.
Temu offers free goods to some users who successfully refer new users via affiliate codes, social media, and gamification. [12] Temu also uses "family warehouses," fulfillment centers run out of personal residences, often those of overseas Chinese immigrants. [35] Online purchases on Temu can be made using a web browser or through a dedicated ...
A return is costly for the vendor and inconvenient for the customer; any return that can be prevented benefits both parties. Returned merchandise requires management by the manufacturer after the return. The product has a second life cycle after the return. An important aspect of RMA management is learning from RMA trends to prevent further ...
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