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Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
The expansion is due to Netcracker's telecommunication provider customer base. NEC was expecting the acquisition to generate US$ 1.9 billion over the following 5 years through providing services to international carriers.
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