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2. Job description - Wikipedia

   en.wikipedia.org/wiki/Job_description

   A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...

3. Template:Help desk templates - Wikipedia

   en.wikipedia.org/wiki/Template:Help_desk_templates

   Main page; Contents; Current events; Random article; About Wikipedia; Contact us; Pages for logged out editors learn more

4. Template:Job description - Wikipedia

   en.wikipedia.org/wiki/Template:Job_description

   This template has not been added to any categories. Please help out by adding categories to it so that it can be listed with similar templates. Editors can experiment in this template's sandbox ( edit | diff ) and testcases ( create ) pages.

5. IT service management - Wikipedia

   en.wikipedia.org/wiki/IT_service_management

   A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

6. Data center management - Wikipedia

   en.wikipedia.org/wiki/Data_center_management

   A library help desk. Technical support (often shortened to tech support) refers to services. Within a corporation, these are also known as help desks [38] often arrange their technical support structure as a three-tier (plus two) system: [39] Tier 1: Basic help desk – initial point of contact, including software opening a trouble ticket.

7. Help desk software - Wikipedia

   en.wikipedia.org/wiki/Help_desk_software

   Help desk software is a computer program that enables customer-care operators to keep track of user requests and deal with other customer-care-related issues. [1]Generally, help desk software is part of an umbrella category called the service desk, which includes asset management and IT service management, and the two terms are sometimes used interchangeably.