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Comcast has made efforts to improve customer satisfaction, including the Comcast Cares Digital Team. The Comcast Cares Digital Team began when then Customer Service Manager Frank Eliason decided Twitter would be an ideal way to communicate with customers. [10] In 2010, @ComcastBonnie won the Customer Service category at the 2010 Shorty Awards.
Live Support Options That Check All the Boxes As you're shopping around for a live support option that offers what you need, you might want to add an AOL product like AOL Live Support Plus to your ...
Xfinity Voice (formerly Comcast Digital Voice) is a Voice Over IP cable telephony service that was launched in 2005 in some markets, [75] and to all of Comcast's markets in 2006. Comcast's older service, Comcast Digital Phone, continued to offer service for a brief period, until Comcast shut it down around in late 2007. [76]
In July 2006, Adelphia sold its cable operations to Comcast (which now uses the Xfinity brand) and Time Warner Cable (then part of Time Warner, later known as WarnerMedia) for $17.6 billion. In 2007, Time Warner Cable officially succeeded Adelphia as a publicly traded corporation but the cable assets were spun out in 2009 and was acquired by ...
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