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  2. 7 Genius Phrases to Shut Down Conflict, According to a ... - AOL

    www.aol.com/7-genius-phrases-shut-down-234000465...

    7 Phrases to Shut Down Conflict, According to a Psychologist 1. "I hear you, but this is how I see it." Conversations are two-way streets. Yes, even when emotions are high during conflicts ...

  3. 10 Phrases To Replace Saying 'Sorry' as a Reflex, According ...

    www.aol.com/10-phrases-replace-saying-sorry...

    Fortunately, I have a list of 10 effective phrases to replace saying "sorry." Even as a therapist, I tend to say sorry more than I should. It’s a natural reflex, especially if you’re a people ...

  4. 14 Phrases to Instantly Lift Someone’s Spirits ... - AOL

    www.aol.com/14-phrases-instantly-lift-someone...

    This phrase is more than a version of the Friends theme song; it’s one of the most common things to say to lift someone’s spirits. In some ways, this phrase is more impactful than saying “I ...

  5. Peacebuilding - Wikipedia

    en.wikipedia.org/wiki/Peacebuilding

    UK Department for International Development: works on conflict prevention (short-term activities to prevent the outbreak or recurrence of violent conflict) and peacebuilding (medium- and long-term actions to address the factors underlying violent conflict), including DDR programs; building the public institutions that provide security ...

  6. 10 Phrases To Shut Down Workplace Gossip, According to ... - AOL

    www.aol.com/10-phrases-shut-down-workplace...

    Bummer, right? In the workplace, gossip can have some high-stakes consequences. "It can create a negative workplace," says Dr. Elena Herrera, Psy.D., a licensed clinical psychologist. "People are ...

  7. Conflict resolution - Wikipedia

    en.wikipedia.org/wiki/Conflict_resolution

    Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of conflict and retribution.Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of group (e.g., intentions; reasons for holding certain beliefs) and by engaging in collective ...

  8. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Organizational conflict, or workplace conflict, is a state of discord caused by the actual or perceived opposition of needs, values and interests between people working together. Conflict takes many forms in organizations. There is the inevitable clash between formal authority and power and those individuals and groups affected.

  9. 35 Simple, Sincere Phrases To Express Empathy ... - AOL

    www.aol.com/lifestyle/35-simple-sincere-phrases...

    Whether empathy comes naturally to you or it’s something you’d like to work on, the right words can make all the difference. ... about empathy and to share 35 phrases to authentically express ...