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  2. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    Email filters • Display name • Email signature • Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if ...

  3. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Make your contact list aware of the situation – While it may not be the easiest conversation, people in your circle should know your information has been hacked. If you have their information on ...

  4. Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address

  5. Find and remove unusual activity on your AOL account

    help.aol.com/articles/find-and-remove-unusual...

    Depending on how you access your account, there can be up to 3 sections. If you see something you don't recognize, click Sign out or Remove next to it, then immediately change your password. • Recent activity - Devices or browsers that recently signed in. • Apps connected to your account - Apps you've given permission to access your info.

  6. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  7. Someone hacked your account. Now what? How to navigate the ...

    www.aol.com/someone-hacked-account-now-navigate...

    According to Murray, it only takes around 20 minutes, and it's useful even if you don't think your data has been stolen. "It just makes me crazy because people talk about, 'Oh, I'll get around to ...

  8. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    If you use a firewall and are getting a blank page when trying to access AOL Mail, you may need to disable your pop-up blocking software or add AOL to your allowlist. While you'll need to contact your software vendor for specifics to your software, most browsers will allow you a temporary bypass by holding down the Shift key as you click web ...

  9. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    • If your account has recently been compromised or you suspect it has been hacked, we suggest you change your password. • It's always a good idea to update your password regularly and to make sure it's unique from other passwords you use. Read our password help article to learn how to change your password. Secure your AOL Account

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