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2. List of embedded CRM systems - Wikipedia

   en.wikipedia.org/wiki/List_of_embedded_CRM_systems

   Salesforce, MS Outlook 2008 Epicor ERP Epicor: Separate price package SaaS: Public Cloud, Private Cloud. On-premises. Platform: MS Azure, MS SQL Lead, Opportunity, Quote, Order; Invoice; Customer, Contact, Interaction, Product Catalog [2] Salesforce 2008 IFS ERP: IFS: Included in base package SaaS: Public Cloud: Sales management including ...

3. Salesforce - Wikipedia

   en.wikipedia.org/wiki/Salesforce

   Salesforce offers several customer relationship management (CRM) services, including: Sales Cloud, [43] Service Cloud, [44] Marketing Cloud, [45] and Commerce Cloud and Platform. [45] Additional technologies include Slack. Other services include app creation, data integration and visualization, and training. [46]

4. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   eCRM processes include data collection, data aggregation, and customer interaction. Compared to traditional CRM , the integrated information for eCRM intraorganizational collaboration can be more efficient to communicate with customers.

5. On-premises software - Wikipedia

   en.wikipedia.org/wiki/On-premises_software

   Alfresco, an example of on-premises document management software An Example of on-premises software (MediaWiki). On-premises software (abbreviated to on-prem, and often written as "on-premise") [1] is installed and runs on computers on the premises of the person or organization using the software, rather than at a remote facility such as a server farm or cloud.

6. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Pivotal CRM / Aptean CRM Aptean 6.6 January 2019 Proprietary.NET yes Windows MS SQL, Oracle 1996 Really Simple Systems / Spotler CRM Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP yes Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP yes Windows MS SQL, ORACLE ...

7. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   The role of analytical CRM systems is to analyze customer data collected through multiple sources and present it so that business managers can make more informed decisions. [24] Analytical CRM systems use techniques such as data mining, correlation, and pattern recognition to analyze customer data.