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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
‘NHS 111 Online is available to signpost people to the best option for their care needs ahead of winter,’ the NHS national medical director said.
People who need help in another language can call 111 and ask for an interpreter, British Sign Language (BSL) users can contact 111 using the NHS 111 BSL interpreter service by visiting 111.nhs.uk ...
The National Health Service (NHS) can be reached on 111 for non-emergency calls (from landlines and mobiles only). In other European countries, the number 116 117 is used for a similar purpose. The NHS has also launched a COVID-19 helpline on 119 so that these calls do not go through the 111 call centre.
NHS England’s national medical director said the service was facing a ‘winter like no other’ because of the dual threat of Covid-19 and seasonal flu. NHS chief Stephen Powis: Use 111 service ...
In Scotland, the NHS24 service moved from 0845 424 2424 to 111 on 29 April 2014. [25] [26] NHS 111 Wales (formally NHS Direct Wales) can now be accessed through the 111 number. [27] It previously used 0845 46 47 but the rollout of 111 was completed, [27] following trials starting in 2016 [28]
NHS Direct Wales is a 24-hour telephone and internet health advice service provided by NHS Wales to enable people to obtain advice when use of the national emergency telephone number (999 or 112) does not seem to be appropriate but there is some degree of urgency; it also functions as a confidential advice service for some medical matters which a patient might be reluctant to discuss with ...
Staff handling the 111 calls will be able to organise face-to-face community support for patients or guide them to other services. Claire Murdoch, NHS England’s director for mental health, said ...