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Telephones on automatic exchanges had letters as well as numbers marked on the telephone dial, and calls to London numbers used the first three letters of the exchange name followed by four digits, e.g. EUS 1234. [2] The number could be dialled as 387-1234 or spoken to a manual exchange operator as Euston 1234.
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Companies with 084, 087, and 09 numbers must declare the service charge element of the call cost when advertising their phone number; for example, a number may be advertised saying "Calls cost 20p per minute plus your phone company's access charge". [43]
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Until the mid-1980s freephone numbers could be accessed only by ringing the operator on 100 and asking to be connected, e.g. Freephone 8963 for BT customer service. From 1985, the 0800 code came into use for freephone services. [19] These numbers usually had 10 digits, but a few exceptions had only 8 digits, e.g. 0800 1111 for ChildLine.