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  2. Five whys - Wikipedia

    en.wikipedia.org/wiki/Five_whys

    Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. [1] The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question "why?" five times, each time directing the current "why" to the answer of the ...

  3. NHS Institute for Innovation and Improvement - Wikipedia

    en.wikipedia.org/wiki/NHS_Institute_For...

    The NHS Institute for Innovation and Improvement (NHS Institute) was a special health authority of the National Health Service in England. It supported "the NHS to transform healthcare for patients and the public by rapidly developing and spreading new ways of working, new technology and world-class leadership".

  4. NHS Long Term Plan - Wikipedia

    en.wikipedia.org/wiki/NHS_Long_Term_Plan

    The NHS Long Term Plan, also known as the NHS 10-Year Plan is a document published by NHS England on 7 January 2019, which sets out its priorities for healthcare over the next 10 years and shows how the NHS funding settlement will be used. It was published by NHS England chief executive Simon Stevens and Prime Minister Theresa May. [1]

  5. Clinical audit - Wikipedia

    en.wikipedia.org/wiki/Clinical_audit

    It had been formally incorporated in the healthcare systems of a number of countries, for instance in 1993 into the United Kingdom's National Health Service (NHS), and within the NHS there is a clinical audit guidance group in the Clinical audit comes under the clinical governance umbrella and forms part of the system for improving the standard ...

  6. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    John P. Kotter, a pioneer of change management, invented the 8-Step Process for Leading Change. John P. Kotter, the Konosuke Matsushita Professor of Leadership, Emeritus, at the Harvard Business School is considered the most influential expert of change management. [29] He invented the 8-Step Process for Leading Change. It consists of eight stages:

  7. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    "A term first used to describe a management approach to quality improvement. Since then, TQM has taken on many meanings. Simply put, it is a management approach to long-term success through customer satisfaction. TQM is based on all members of an organization participating in improving processes, products, services and the culture in which they ...

  8. National Health Service (England) - Wikipedia

    en.wikipedia.org/wiki/National_Health_Service...

    The NHS was established within the differing nations of the United Kingdom through differing legislation, and as such there has never been a singular British healthcare system, instead there are 4 health services in the United Kingdom; NHS England, the NHS Scotland, HSC Northern Ireland and NHS Wales, which were run by the respective UK government ministries for each home nation before falling ...

  9. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    The basic concept is to identify and quickly remove waste. Another approach is that of the kaizen burst, a specific kaizen activity on a particular process in the value stream. [25] In the 1990s, Professor Iwao Kobayashi published his book 20 Keys to Workplace Improvement and created a practical, step-by-step improvement framework called "the ...

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