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In September 2019, the service was revamped and rebranded again as Voice Info, with once again a toll-free number (866) 895-3124, [12] however this number was deactivated in July 2020. [13] The old Microsoft Bing 411 1-800-CALL-411 number can now be used to access Voice Info by pressing 9 when connected.
Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.
In the United States, Microsoft operated a toll-free number (1-800-BING-411 or 1-800-CALL-411) for directory assistance called Bing 411. This service used voice search technologies powered by Tellme. Users are able to find and connect for free to local shops and restaurants and obtain driving directions, traffic reports, sports scores, stock ...
Microsoft said the new contact center software will become available on July 1. (Reporting by Stephen Nellis in San Francisco; Editing by Leslie Adler) Show comments
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