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Joseph Moses Juran (December 24, 1904 – February 28, 2008) was a Romanian-born American engineer, management consultant and author. He was an advocate for quality and quality management and wrote several books on the topics. [1] He was the brother of Academy Award winner Nathan Juran.
Quality by design (QbD) is a concept first outlined by quality expert Joseph M. Juran in publications, most notably Juran on Quality by Design. [1] Designing for quality and innovation is one of the three universal processes of the Juran Trilogy, in which Juran describes what is required to achieve breakthroughs in new products, services, and processes. [2]
Joseph M. Juran focused more on managing for quality. The first edition of Juran's Quality Control Handbook was published in 1951. He also developed the "Juran's trilogy", an approach to cross-functional management that is composed of three managerial processes: quality planning, quality control, and quality improvement.
On 2 June 2005, Zairi held the inaugural lecture for the Juran Chair in Total Quality Management. [22] He worked on the extension of Juran's philosophy (quality trilogy) to include internet-based business environments and the focus on customer centricity since 2004.
According to Juran's Model, there are five key components fundamental to operational excellence: [4] The first component, an Integrated Management System (IMS), offers a framework of processes and standards that help define the organization's direction, identify potential risks, mitigate those risks, manage change, and ensure continuous ...
(For a comparison to Quality Improvement Teams, see Juran's Quality by Design. [ 9 ] ). Handbook of Quality Circle: Quality circle is a people-development concept based on the premise that an employee doing a certain task is the most informed person in that topic and, as a result, is in a better position to identify, analyse, and handle work ...
Joseph M. Juran (1904–2008) - quality control, especially quality circles (1960s, 1970s) K. Rosabeth Moss Kanter - business management and change management (1977)
Ishikawa diagrams were popularized in the 1960s by Kaoru Ishikawa, [4] who pioneered quality management processes in the Kawasaki shipyards, and in the process became one of the founding fathers of modern management. The basic concept was first used in the 1920s, and is considered one of the seven basic tools of quality control. [5]