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In October 2024, the Apple Watch Series 10 received a sales ban in Indonesia, as an extension of the iPhone 16's sales ban. [120] The ban is due to Apple's failure to meet a 40% quota requirement for local component certification implemented by the Indonesian government, according to minister of industry Agus Gumiwang Kartasasmita. [120] [159]
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The trial ended with a no jury verdict; the jury favored Apple, but a holdout juror refused to compromise. [10] In June 2021, Masimo expanded its lawsuit to encompass the Apple Watch Series 6, filing a complaint to the International Trade Commission to state that the Series 6 infringes five patents for Masimo's light-based pulse oximeters. [11]
The iOS mobile operating system developed by Apple has had a wide range of bugs and security issues discovered throughout its lifespan, including security exploits discovered in most versions of the operating system related to the practice of jailbreaking (to remove Apple's software restrictions), bypassing the user's lock screen (known as lock screen bypasses), issues relating to battery ...
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Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...