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  2. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top. 1. Click the Edit menu at the top | Select Footprints to Clear. 2.

  4. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.

  5. Why is my computer so slow? - AOL

    www.aol.com/products/blog/why-is-my-computer-so-slow

    Frequent Freezing or Crashing: If your computer frequently freezes, hangs or crashes while performing tasks, it could be due to insufficient system resources, overheating or software issues.

  6. Computer help: Why does my internet keep going out for ... - AOL

    www.aol.com/news/computer-help-why-does-internet...

    For premium support please call: 800-290-4726 more ways to reach us

  7. Crash (computing) - Wikipedia

    en.wikipedia.org/wiki/Crash_(computing)

    Most crashes are the result of a software bug. Typical causes include accessing invalid memory addresses, [ a ] incorrect address values in the program counter , buffer overflow , overwriting a portion of the affected program code due to an earlier bug, executing invalid machine instructions (an illegal or unauthorized opcode), or triggering an ...

  8. Blue screen of death - Wikipedia

    en.wikipedia.org/wiki/Blue_screen_of_death

    This is not a crash screen, however; upon crashing, Windows 1.0 would simply lock up or exit to DOS. This behavior is also present in Windows 2.0 and Windows 2.1. Windows 3.0 uses a text-mode screen for displaying important system messages, usually from digital device drivers in 386 Enhanced Mode or other situations where a program could not run.

  9. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.